Please allow up to 5-7 business days after payment for your order to be processed and delivered. For more details on shipping and delivery, please refer to the "Shipping Policy" at the bottom of the page.

Yes, we do allow returns on purchases made within 14 days of delivery. Please refer to our "Return Policy" linked at the bottom of the page for more details on returns and refunds.

Great question! A personal product purchase from Belle Èpanoui is required to become an affiliate marketer with us because we want to ensure fairness to all our customers and affiliates. There have been instances where we have heard complaints of customers purchasing from other brands only to be sent hair products that differ in quality from the ones the affiliates received. That is not our culture here at Belle Èpanoui. When other customers who are not affiliates purchase, we want them to know that the person who referred them was also a paying customer even before commissions were received, and their reviews can be trusted as a personal user of our products.

The longevity of our raw Indian hair products will be determined by your maintenance of the hair. Typically, these extensions should last a minimum of 2-3 years, but may even last longer with good maintenance. Without proper maintenance (excessive bleaching, dyeing, heat, etc.,) of your raw Indian hair, it may not even last up to 2 years. Please see the "Hair Care Tips" page to learn how to care of your raw Indian hair extensions/wigs.

The density of all of our raw Indian HD lace frontal and HD lace closure wigs is 180%. If the density to you would not look full on you, and you would like a more fuller look, we recommend purchasing 1-2 bundles with your wig to add to the density of the wig once it arrives. 180% density is the average density of human hair wigs.

No. Unfortunately we do not at this time. Our store only offers "raw" Indian hair products, so any other human hair that was treated with chemicals is not available on our site for sale.

Yes, we do. At check out, you will have the option to purchase ANY product offered on our site in 4-payment installments or a low monthly payment.

**Payment plan options are subject to approval at the time of purchase.

**To check your approval odds prior to adding an item to your cart, select "check your purchasing power" under the "price amount" of the product to see what payment plan you qualify for.

If you were not able to find the answer to your question(s) on this page, please send us a message with your questions/concerns by going to "Contact Us" at the top of the page. We will respond to your inquiry within 24-48 business hours.